Council tax refund scam warning

Some residents have received scam emails claiming their council tax account is in credit and inviting them to click a link to claim a refund.

Please be cautious of any unexpected emails about council tax refunds. If you receive one and are unsure whether it is genuine, do not click any links. Instead, delete the email and contact the council directly to check the status of your account.

Residents can contact our revenues team through the council website at www.testvalley.gov.uk/ContactRevenues or by using the contact details shown on their latest council tax bill. Verifying contact details independently is the safest way to protect yourself from scams.